This Notice explains how Soroptimist International of the Americas® (SIA), Soroptimist International of North San Diego and Soroptimist International Hats and Heels (“SINSD”, “we”, “group” or “us”) collects and processes your Personal Data. Each time you use our Site, the current version of this Notice will apply.
“Personal Data” is any personal information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, member number, club name, club number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, economic, cultural or social identity.
By visiting soroptimistnsd.org, sihatsandheels.org or related properties, (together the “Site”), you acknowledge that you have read and understood the processes and policies referred to in this Notice.
Who we are
For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the Data Controller is Soroptimist International of the Americas, Inc., incorporated in the Commonwealth of Pennsylvania USA, with a registered address at 1709 Spruce Street, Philadelphia, Pennsylvania 19103.
Our Senior Director of Information Services, Lisa Mangiafico, is responsible for overseeing questions in relation to this Notice for the purposes of the GDPR.
How to contact us
You can contact us by phone at 215-893-9000, by sending an email to or by mail to 1709 Spruce Street, Philadelphia, PA 19103.
How We Collect Personal Data
Personal Data that you give us
We may collect and process the following Personal Data:
Contact information, which you provide when corresponding with us by phone, e-mail or otherwise. This includes information you provide when you participate in discussion boards or other social media functions on our Site and when you report a problem with our Site. The information you give us may include your name, address, e-mail address, phone number, financial information and/or credit card information.
Membership information, about your membership including your name, contact details such as address, phone numbers and email address (business and/or personal), date of birth, government identification numbers (i.e. drivers license or passport number etc.), year of admission and any other information related to your membership. Membership information may be provided by you during the registration process with your local club or directly to SIA.
Payment information, including financial information such as credit/debit card and account numbers used to pay dues, register for events, purchase materials, or make donations.
Purchase information, relating to purchases made by members and non-members of event registrations, branded jewelry, clothing, or other personal use articles, or newsletter subscriptions either in-person or via our Site. Purchase information will include financial information as well as information concerning the content and time of the purchase.
Donation information, relating to SIA’s fundraising appeals. Donation information will include financial information as well as information concerning the type and time of the donation.
Personal data we collect from you
With regard to each of your visits to the Site we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number; and
Personal Data we collect from others
We may receive information about you from publicly available and third-party databases or services that provide information necessary to carry out our obligations related to your membership or as a supporter of SIA. We will obtain your consent before contacting you if required by the law of the country in which you are located.
We collect information that is sent to us automatically by your web browser and we may use this information to generate aggregate statistics about visitors to our Site, including, without limitation:
Browser type and plug-in details
Device type (e.g., desktop, laptop, tablet, phone, etc.)
Local time zone
We may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our Site. Please check your web browser if you want to learn what information your browser sends or how to change your settings.
Personal Data that you give us
We will only process your Personal Data, including sharing it with third parties, where (1) you have provided your consent which can be withdrawn at any time, (2) the processing is necessary for the performance of a contract to which you are a party including your membership or participation in our community, (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests.
Most data SIA collects is used only to help us better serve our members, supporters, donors, and award applicants/recipients. We may use Personal Data that you provide directly to us for the following purposes:
to carry out our obligations arising from your member or supporter status, or any other contract entered into between you and us and to provide you with the information, products and membership services that you request from us;
to organize events that you have purchased or registered for, and to provide you with information, and other materials, relating to the content of the event, the speakers, sponsors and other attendees;
to provide our newsletter, and other publications provided you have given your consent;
to respond to your questions and provide related membership services;
to provide you with information about other events, products and services we offer that are similar to those that you have already purchased, provided you have not opted-out of receiving that information;
to notify you about changes to our membership service;
to share SIA fundraising appeals;
to evaluate your eligibility for a Live Your Dream Award, and to communicate with you regarding your application or to follow-up if you are the recipient of an award;
to publicize you as an award recipient or program participant, and only if you have given SIA written consent to do so; and
to ensure that content from our Site is presented most effectively for you and your computer.
Information we collect about you
We will use Personal Data that we have collected about your use of our Site:
to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our Site to ensure that content is presented most effectively for you and your computer or device;
as part of our efforts to keep our Site safe and secure; and
to make suggestions and recommendations to you and other users of our Site about content or services that may interest you or them.
Personal Data we receive from other sources
We will combine this information with information you give to us and information we collect about you. We will use this information and the combined Personal Data for the purposes set out above (depending on the types of information we receive).
When we share and who can access your Personal Data
We may share your Personal Data for the purposes described in this Notice with:
SIA staff with a need to know such information; SIA staff are required to undergo data privacy training and sign confidentiality agreements
a member of our group, including clubs and regions for their performance of membership services, program services or fundraising
partners, suppliers and sub-contractors, for the performance of obligations arising from your membership, application, or any other contract we enter into with them
analytics and search engine providers that assist us in the improvement and optimization of our Site
trusted third-party companies and individuals to help us provide, analyze, and improve the Site and our membership services and program services (including but not limited to data storage, maintenance services, database management, program application portals, web analytics and payment processing)
if SIA or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its members, supporters, donors, and award recipients will be one of the transferred assets.
We will only transfer your Personal Data to trusted third-parties who provide sufficient guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.
Selling your Personal Data
The Personal Data we collect is a record that is held in trust. Its use for commercial or solicitation purposes is denied to all. We will never sell your Personal Data to third parties.
SIA applies strict standards to protect the personal data under our control against unauthorized or unlawful processing, and against unintentional loss, destruction, or damage. SIA therefore takes technical and organizational measures, such as firewalls, SSL certificates, and IP restriction, to prevent and detect inappropriate access, loss or disclosure of your Personal Data.
In the unlikely and unfortunate case that your Personal Data under the control of SIA is compromised by a breach of information security, SIA will immediately act to identify the cause of such breach, and take action through appropriate remedial measures. If necessary, SIA will inform you, as well as any competent data protection authorities, of this incident in accordance with any applicable legislation.
Although we use security measures to help protect your Personal Data against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the internet.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.
How Long We Store your Personal Data
We will store your Personal Data, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the Personal Data is processed. We may retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your Personal Data quickly upon request.
We will retain your information for as long as your account is active or as needed to provide you with our Site. If you wish to cancel your account or request that we no longer use your information to provide you service, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We maintain one or more databases to store your Personal Data and may keep such information indefinitely. In general, Personal Data for Live Your Dream Award applicants are kept for up to one year, while award recipients’ Personal Data may be kept indefinitely.
Where Long We Store your Personal Data
The Personal Data that you provide to us is generally stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Site, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place. Applicants from the United States and Canada utilizing the Live Your Dream Award portal for the Live Your Dream Award have their information stored in servers located in Quebec, Canada; Personal Data on these servers may be subsequently transferred to servers in the United States. Live Your Dream Award recipients’ information is kept on servers located in the United States for the purposes of program impact follow-up.
We do not disclose credit card account information provided by members, supports or donors. When users choose to use their credit cards, SIA submits the information needed to obtain payment to the appropriate clearinghouse.
Links to Third Party Sites and Services
Our Site may contain links to third party websites, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by us of the activities or content of these sites, applications or services nor any association with their operators. Company is not responsible for the privacy policies or practices of any third party including websites or services directly linked to our Service. We encourage you to review the privacy policies of any third party site that you link from our Service.
Correction and removal
If any of the information that we have about you is incorrect, or you wish to have information (including Personal Data) removed from our records, you may do so by visiting the club/member update feature in the members-only section of www.soroptimist.org, or contacting us at firstname.lastname@example.org, or by a mail at 1709 Spruce Street, Philadelphia, PA 19103.
Additionally, if you prefer not to receive messages from us, please let us know by clicking on the unsubscribe link within any message that you receive, or by sending a message to us at email@example.com.
Your Californian Rights
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 (“Shine the Light” law) of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Data with third parties. If you reside in California and have provided your Personal Data to SIA, you may request information about our disclosures of certain categories of Personal data to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: firstname.lastname@example.org
Soroptimist International of the Americas, Inc.
Attn: California Privacy Rights
1709 Spruce Street
Philadelphia, PA 19103
Soroptimist International of the America, Inc. (SIA) is committed to respecting the privacy of all our donors.
Information concerning donors or prospective donors, including their names, addresses, and telephone numbers, the names of their beneficiaries, the amount of their gift, etc., shall be kept strictly confidential by SIA and its staff, Board of Directors, Fundraising Council and Donor Relations Taskforce. Donor information is shared with leaders only on a need-to-know basis.
SIA assures donors that their names and addresses will not be shared with any third party unless permission has been granted.
SIA assures its solicitations are free from undue influence or excessive pressure and are respectful of the needs and interests of donors or potential donors.
SIA honors all requests from donors who wish to curtail or be removed from any mailings and/or solicitations. A donor should contact SIA headquarters to have their name removed.
Gifts and donations may be restricted by a donor for the Live Your Dream: Education and Training Awards for Women and Dream It, Be It: Career Support for Girls or unrestricted for use by SIA to further the mission of the organization. These requests will be honored.
SIA honors a donor’s request to remain anonymous and assure that their name, the amount of their gift, or other information will not be publicly released.
SIA endorses the Donor Bill of Rights, created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits.